Customer Service

📦 File Delivery

All files are delivered instantly via email after purchase. Your download links expire in 30 days, so make sure to save your files to your computer!

  • File formats included: G-code (.nc), DXF, and 3D models/drawings in the bonus_files folder
  • Compatible with: Most CNC control software (Mach3, Mach4, LinuxCNC, UCCNC, and similar)
  • Delivery time: Instant download after payment confirmation

🛠️ CNC Requirements

Before purchasing, please ensure your CNC machine meets these requirements:

  • Minimum bed size: Varies by design (check individual product specifications)
  • Required bits: ¼" flat, ¼" ball nose, ⅛" flat, 1/32" flat, 0.023" flat (for fret slots)
  • Material recommendations: Hardwood blanks (maple, mahogany, walnut, ash) for body and neck
  • Estimated machine time: 4-8 hours depending on design complexity

📐 Instructions & Documentation

Every design includes comprehensive step-by-step instructions:

  • Detailed PDF with setup instructions and program order
  • Blank specifications (dimensions and material thickness)
  • Bit requirements for each operation
  • Assembly and finishing guidelines
  • Recommended hardware and parts list

❓ Frequently Asked Questions

Q: What file formats are included?
A: G-code files (.nc) for CNC machines, plus a bonus_files folder with DXF drawings and 3D models (STL/STEP) for visualization and modification.

Q: Can I modify the designs?
A: Yes! The bonus_files folder includes editable formats. However, G-code files are optimized for our specifications and should not be modified unless you're experienced with CAM programming.

Q: What if I have issues with the files?
A: Contact us immediately at guitarplanscnc@gmail.com and we'll help troubleshoot or provide updated files if needed.

Q: Do you offer refunds?
A: Due to the digital nature of our products, we cannot offer refunds after files are downloaded. Please review the product specifications carefully before purchasing.

Q: Can I sell instruments built from your plans?
A: Yes! You're free to build and sell instruments using our designs. However, you may not resell or redistribute the digital files themselves.

Q: Do the files work with my CNC machine?
A: Our G-code is compatible with most standard CNC controllers. If you're unsure, contact us with your machine specifications before purchasing.

💬 Still Need Help?

Can't find what you're looking for? We're here to help!

Email: guitarplanscnc@gmail.com
Response time: We typically respond within 24-48 hours

Contact us here with your questions.